Hello Web Manager,
We hope everything finds you well and appreciate your time spent reading this important message. During the week of January 7th, 2013 an alarm began to display on one of our UPS units in our Orlando, FL based Data Center. Power to the server for your domain, snucmaa.us, is provided through this UPS unit that now requires servicing. The alarm that is displayed tells us that the bypass controller, a key piece of the UPS’s operation, has failed and requires replacement. The bypass controller ensures that the UPS can automatically put itself into bypass mode, in case of any UPS malfunction, without manual intervention circumventing normal utility power to your server. To correct the deficiency, we must manually place the UPS unit into bypass mode to replace the controller card. Please see below the scheduled time and date to complete this maintenance:
Scheduled Date and Time: January 19th, 2013 @ 23:00 (11 PM EST)
Maintenance Window: 4 hours
Datacenter Location: Orlando.DC2
Estimated Downtime: None
While we do not anticipate any downtime during this maintenance, we will have a full team on standby in case any issues arise. Once the bypass controller is replaced, the system will be placed back into “Automatic” mode to handle bypasses as usual.
We appreciate your continued trust and loyalty to our company. We consider the continued proper operation of your service as our primary responsibility, which is why we have scheduled this maintenance. Please understand this proactive step is required to ensure proper interoperability of your service in the foreseeable future and we have taken every possible precaution to ensure this maintenance goes exactly as planned.
Regards,
SurpassHosting.com, LLC.
189 South Orange Ave.
Suite 1500 S.
Orlando, FL, USA, 32801
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This maintenance service near the midnight of January 19th won't affect most of us.
But a few night owls can get caught.
I know there are a few among us.
Fortunately, this is not a software update.
I guess we will be OK.