2015.04.26 10:45
Our website outage for 20 hours If you remember... I put up Surpass's warning about the website maintenance. In the warning, there was something about MySQL that raised my hairs as we had bad problem from such update before. So I put up a warning to you as below. Here are the brief summaries of the communications between me and the Surpass Support team. 1. After the first report: [Date] From what we can tell, the site is now loading without error (we are seeing what appears to be a message with Korean characters ). Please let us know if you are having any further issues with the site that we may assist you with. Regards, Mary Anne G
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2015.04.26 12:29
2015.04.26 14:51
I just came back from watching LPGA by TV.
Thanks to our WM for his great job as usual. KJ
2015.04.26 15:26
First of all, I am very thankful to you, WM, for all your work
and sorry to hear you lost your sleep to fix the problem.
I encounterd the problem you mentioned and I emailed to
Dr. Hwang sunbaenim and I got message right away from
him saying he had same problem as I had.
I've been out to the golf course all day for our first outing
of the year and I opened our site
- There She Was, Back To Me!
2015.04.26 22:49
2015.04.27 04:23
2015.04.27 05:13
I was in despair in the early hours of our outage of the website.
I was thinking if the MySQL update might have rendered massive disruptions in our system.
But as the time went on, there was a hope that it was temporary disruption in website-password system.
Not like individual personal passwords, website structural passwords can be restored or remade if necessary.
Our problem was referred to Level II support team and they took care of it.
In the past, there were occasions when the problem was referred to level III.
This kind of thing happens to all websites once in a while.
So, we got "over the hill" again this time.
But, as you know, once we get over the hill, we see more hills waiting in front of us.
I guess that has been the way of life. We will take one at a time and go on.
Thank you for your patience !
2015.04.27 07:03
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Quite a venture you had, WM.
Thank you so much for your hard work and persistence.