2010.01.08 07:13
Our website was down probably since late last night until this morning (01/08/2010).
It seems that I found about it somewhat late this morning.
I was doing something else (upgrading to Windows 7) this AM without knowing.
Thanks for Dr. Bang's E-Mail.
Here's the "자초지종".
Sorry for the inconveniences. It's back to normal now at about 9:00AM EST.
Please remember that this things can happen.
Please write me by E-Mail if you (anyone) find it not working.
* * * * * * * * *
To Surpass Hosting Tech Support;
Since last night, I was not able to get to the website for a while.
Then later it came up but slow. So, I thought it was OK.
This morning I can not get to the website at all again.
The error message said: DB Connection failure.
I can get into other websites and Internet very well.
Obviously it's not my computer or Internet connection at my end.
Something may be wrong at your end.
The website itself was OK last night when I visited last.
This is our alumni website.
I would appreciate your quick action for restoration.
Thank you.
SNUMA WM
* * * * * * * *
Hello,
Thank you for your ticket. At this time, your server is down for a reboot.
We will update you again momentarily.
I apologize for any inconveniences caused during this time.
Regards,
Kenneth H.
Support Supervisor
SurpassHosting.com, Inc.
* * * * * * * *
Hello,
The load has subsided and the server is remaining stable at this time.
Please let us know if you experience any further issues.
Regards,
Kenneth H.
Support Supervisor
SurpassHosting.com, Inc.
* * * * * * * *
Hi, Ken;
It opens OK now thogh it seems to be somewhat slow in downloading.
Thanks.
SNUMA WM
2010.01.08 09:12
2010.01.08 09:27
2010.01.09 09:08
Dr. Bang,
I will be ever more vigilant to keep your brain from getting mushier.
SNUMA website can't afford to loose yours.
Each time, an outage like this raises my blood pressure.
Now, I am quiet and stable. ㅎ, ㅎ, ㅎ.
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